English as 2nd Language

  1. Home
  2. Education
  3. English as 2nd Language

Taking a Message

By Kenneth Beare, About.com

Choose the correct answer or phrase to fill in the blank. Each question has only one correct answer.

Visit http://esl.about.com for more practice quizzes, as well as study sheets and information on grammar, vocabulary, listening, reading and writing.

Who would the caller like to speak to?

  • The receptionist
  • Anna Beare
  • Mr Adams

Which company does the caller represent?

  • Jason Wine Importers
  • Sun Soaked Vineyards
  • Beare consulting

Is the caller able to complete her task?

  • Yes, she speaks with Mr Adams.
  • No, she hangs up.
  • No, but she leaves a message.

Which information does the caller wish to leave?

  • That they haven't received their shipment yet.
  • That there is a short delay in the shipment.
  • That the wine was of poor quality.

What other information does the receptionist ask for?

  • The time of day
  • The caller's telephone number
  • They type of wine shipped

Original Quiz with Answers at: http://esl.about.com/od/businessreading/a/d_message.htm

Explore English as 2nd Language

More from About.com

English as 2nd Language

  1. Home
  2. Education
  3. English as 2nd Language
  4. Teaching English
  5. Printable Quizzes
  6. Taking a Message

©2008 About.com, a part of The New York Times Company.

All rights reserved.